Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7024
Description:
The Office Communications Server Front-End service terminated with service-specific error 3287186749 (0xC3EE7D3D)
Event Source: Service Control Manager
Event Category: None
Event ID: 7024
Description:
The Office Communications Server Front-End service terminated with service-specific error 3287186749 (0xC3EE7D3D)
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7022
Description:
The Office Communications Server Front-End service hung on starting.
Log Name: Communications Server
Source: OCS Server
Date: 7/12/2010 11:35:17 AM
Event ID: 12304
Task Category: (1000)
Level: Error
Keywords: Classic
User: N/A
Computer: ocsfe.contoso.com
Description:
The component Live Communications User Services (application: Default) reported a critical error: code C3EE7D3D (SQL server cross database chaining option is disabled for either rtc or rtcdyn database. This may be caused by attaching or restoring an existing database. Since this condition causes performance issues, service will be stopped and will not start until the problem is resolved.
Cause: Check the eventlog description.
Resolution:
Please enable cross database chaining option (using "sp_dboption '', 'db chaining', TRUE") for both rtc and rtcdyn databases and restart the service.). The service has to stop.
Event Source: Service Control Manager
Event Category: None
Event ID: 7022
Description:
The Office Communications Server Front-End service hung on starting.
Log Name: Communications Server
Source: OCS Server
Date: 7/12/2010 11:35:17 AM
Event ID: 12304
Task Category: (1000)
Level: Error
Keywords: Classic
User: N/A
Computer: ocsfe.contoso.com
Description:
The component Live Communications User Services (application: Default) reported a critical error: code C3EE7D3D (SQL server cross database chaining option is disabled for either rtc or rtcdyn database. This may be caused by attaching or restoring an existing database. Since this condition causes performance issues, service will be stopped and will not start until the problem is resolved.
Cause: Check the eventlog description.
Resolution:
Please enable cross database chaining option (using "sp_dboption '
Event Type: Error
Event Source: OCS MCU Infrastructure
Event Category: (1022)
Event ID: 61013
Description:
The process DataMCUSvc(1692) failed to send health notifications to the MCU factory at https://ocststpool1.ned.ifo.com:444/LiveServer/MCUFactory/, 20776, 11/8/2007 3:12:41 PM.
Event Source: OCS MCU Infrastructure
Event Category: (1022)
Event ID: 61013
Description:
The process DataMCUSvc(1692) failed to send health notifications to the MCU factory at https://ocststpool1.ned.ifo.com:444/LiveServer/MCUFactory/, 20776, 11/8/2007 3:12:41 PM.
Event Type: Error
Event Source: OCS Server
Event Category: (1000)
Event ID: 12330
Description:
Process: 'RtcAggregate.exe' Exit Code: C3E83201
(SIPPROXY_E_SHUTDOWN_REQUESTED).
Cause: This could happen due to low resource conditions or insufficient privileges.
Resolution:
Try restarting the server. If the problem persists contact Product Support Services.
Event Source: OCS Server
Event Category: (1000)
Event ID: 12330
Description:
Process: 'RtcAggregate.exe' Exit Code: C3E83201
(SIPPROXY_E_SHUTDOWN_REQUESTED).
Cause: This could happen due to low resource conditions or insufficient privileges.
Resolution:
Try restarting the server. If the problem persists contact Product Support Services.
Event Source: OCS User Services
Event Category: (1006)
Event ID: 30915
Description:
Initialize failure. Failed to initialize the Service component.
Error code: C3E83201
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
After investigating the resolution in the article, (which is incorrect and doesn't have the "EXEC" in front of the command they give you) I found my databases already had the chaining option enabled.
I did more searching, and the fix is so simple, it really should be in the KB. You likely just patched, and you utilized the handy ServerUpdateInstaller.exe that Microsoft provides...
For example, for OCS 2007 R2 CU11, the download page here:
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=19178
The patches all worked, and you thought you were done... until the Front End service hung on starting and dropped all the above errors in your event log.
You need to also download the OCS2009-DBUpgrade.msi and use that to update your RTC and RTCDyn Database schema to match the patches you installed.
This is done by running:
OCS2009-DBUpgrade.msi POOLNAME=pool01
Keep in mind, the poolname here is not needed to be FQDN, just the netBIOS name of the pool is needed.
Hopefully I put enough of the errors and key words in here that more people find this out with less downtime.
1 comment:
Thanks! This resolved for me. great article
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